Stock Market

Operators must focus on flawless service:Telecom Minister

With the Supreme Court annulling the call drop compensation regulation, Telecom Minister Ravi Shankar Prasad speaking to CNBC-TV18 said telecom operators need to identify gaps and enhance their investments. 

There has been growth in telecom sector with Rs 26,000 crore FDI flows coming into the country.

“The growth has been good,” he said.

But he has a word of advice for the operators.

Eve as the digitial space is growing in India, it is important that telecom operators focus on giving flawless mobile services, he said.

Talking about the verdict, Kapil Sibal, lawyer for telecom operators, said that the industry has a debt of Rs 3,80,000 crore. In the last twenty years, the returns on investment have been less than 1 percent.

“The industry has to survive, and one must work with it to ensure that consumer interests are served by removing impediments in the way.”

Below is the verbatim transcript of Ravi Shankar Prasad’s interview with CNBC-TV18’s Prerna Baruah.

Q: What are your thoughts on the Supreme Court ruling against call drop penalty?

A: I am equally the minister for consumer interest apart from telecom growth, telecom growth is good and the operators who have done a good job in bringing mobile telephone all over the country must continue to ensure that delivery of their mobile services are good, gaps are identified and those are reinforced.

Q: So, will the government or the telecom regulators look to take this forward or in terms of Supreme Court verdict look at taking this forward?

A: As far as I am concerned since government, it was not regulation of the government, it was of Telecom Regulatory Authority of India (TRAI). Then whatever TRAI says ultimately on this issue they have to take call as to what they need to go about the judgement. As far as I am concerned let me examine the judgement myself, then will take a call.

Q: As far as you did mention that telcos need to identify gaps and improve on investments that have to be put forward but talking about telecom towers or whatever the concerns could be what is the message that you want to give the telecom operators?

A: I would only tell them India is a big country. India is a huge market and the Digital India, Make in India, Skill India, Start-up India, the whole digital space is going to only rise and rise. In that view of the matter a good flawless mobile service is equally important. It is a good business case for them as well to keep a good mobile connectivity available.
Watch video for more.