Widespread Google Home and Chromecast outages reported, fix on way

Experiencing service issues with your Google Home series of devices or Chromecast dongles? Well, you are not alone. Google has confirmed there’s indeed an ongoing problem affecting users of these devices, and a fix is on the way.

We’re sorry to hear some of our users are experiencing issues with their Google Home and Chromecast. We’re on it. Stay tuned for updates.

Made by Google (@madebygoogle) June 27, 2018

We have a fix for Google Home and Chromecast. It will automatically roll out within the next 6 hours. To get back up and running now, reboot your device → Thanks for sticking with us!

Made by Google (@madebygoogle) June 27, 2018

Most Google Home reported getting “your Google Home is not set up yet” message, while some also said they got messages like “something went wrong” and “there was a glitch”. Casting through Chromecast wasn’t working as well.

Here’s what a Google Home team member posted on Reddit around three hours ago:

Weve identified a fix for the issue impacting Google Home and Chromecast users and it will be automatically rolled out over the next 6 hours. If you would like an immediate fix, please follow the directions to reboot your Google Home or Chromecast. If you’re still experiencing an issue after rebooting, contact us at Google Home Support. We are really sorry for the inconvenience and are taking steps to prevent this issue from happening in the future

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