Reliance Jio 4G service is now live, but there are a few things to note

Reliance Jio has really been blowing up lately and understandably so. The company recently announced its plans to offer really competitive tariff plans in India, generally priced lower than the competition. Reliance’s main concept seems to be to provide most basic services like voice calls and SMS, essentially for free and pamper users with additional bonuses, like a slew of smart apps, while only requiring payments for data. On the surface, this sounds like a great approach to take the ever-expanding India market by storm and for most users, this might turn out to be a hundred percent true. However, there are a few specifics we feel you must know in order to avoid an abrupt debarking off the hype train.

First of all, let’s cover the basics. When we said Reliance Jio is launching a data-first 4G service, this is actually a quite literal description. The company’s network only offers LTE service. That means that no fallbacks are present to 3G or 2G, eliminating the possibility to natively use an older device. Voice calls within the network will be done through VoLTE (which must be present on both sides of the conversation, otherwise additional charges do apply) and when you combine the aforementioned two conditions, you can quickly get an idea as to why there has been such a fuss about supported devices lately.

Now, we definitely see why finding if your current handset is supported is a major concern and we wish that there was an easy list or method we could quote. However, there are also a few other factors, like TDD and FDD LTE technologies and LTE Bands that come into play. From what we can gather, Reliance is keeping things as broad as possible, by using 1800 MHz, but the info is unclear on this point as well. That being said, there are at least a few devices that we can already confirm will work on the network with some certainty. Of course, the list also includes the company’s own LYF branded devices.

Earth 1
Earth 2
Wind 1
Wind 2
Wind 3
Wind 4
Wind 5
Wind 6
Wind 7
Flame 1
Flame 2
Flame 3
Flame 4
Flame 5
Flame 6
Flame 8
Water 1
Water 2
Water 4
Water 5
Water 6
Water 7
Water 8
Water 10
iPhone 6
iPhone 6 Plus
iPhone 6s
iPhone 6s Plus
iPhone SE
Galaxy Note Edge
Galaxy S6 Edge Plus
Galaxy Note Edge
Galaxy Core Prime 4G
Galaxy Note 4
Galaxy Note 5
Galaxy A5
Galaxy A7
Galaxy A8
Galaxy S6
Galaxy A7 (A710FD)
S7 Edge
Galaxy J5
Galaxy J2
Galaxy J7
Galaxy On5
Samsung On7
Xperia Z5 Dual
Xperia Z5 Premium Dual
Spirit 4G
Google Nexus 5x
G4 Stylus 4G
G3 4G LTE 32GB
Blade S6
Blade S6 Plus
Vibe Shot
A6000 Plus
Aqua Ace Mini
Aqua 4G Strong
Aqua 4G
Moto G (3rd Gen)
Moto E 2nd Gen
Moto E 2nd Gen
G Turbo
Yu Yunique
Yu Yuphoria
Canvas Sliver 5 (Q450)
Canvas Amaze (Q491)
Canvas Mega 2 Q426
Redmi Note 3 (H3A)
Redmi 2 Prime
Mi Max
Redmi 3S 8GB
Redmi 3S 16GB

Then there is the lengthier still list of partnering devices that had access to Reliance’s Preview offer. Chances are that these meet the requirements for the main service as well, although we can’t give any guarantees. Reliance seems to be offering a few workarounds to compatibility issue as well, although we are yet to receive any word on how well they perform. There is the JioFi (INR 1,999) a 4G hotspot device that can connect to up to 10 devices over Wi-Fi and an additional one through USB and relay the service.

Show tables

Samsung Galaxy Note 7
Samsung Grand Prime 4G
Samsung Galaxy J1
Samsung Galaxy J2
Samsung Galaxy J7
Samsung Galaxy J5
Samsung Galaxy S5 Plus
Samsung Galaxy A5
Samsung Galaxy A7
Samsung Galaxy S6
Samsung Galaxy Core Prime 4G
Samsung Galaxy J3 (2016)
Samsung Galaxy On7
Samsung Galaxy On5
Samsung Galaxy On5 Pro
Samsung Galaxy On7 Pro
Samsung Galaxy A8
Samsung Galaxy S6 edge
Samsung Galaxy Note 5
Samsung Galaxy Note 4
Samsung Galaxy Alpha
Samsung Galaxy S6 edge Plus
Samsung Galaxy Note 4 edge
Samsung Galaxy Note 5 Duos
Samsung Galaxy S5 Neo
Samsung Galaxy S7
Samsung Galaxy S7 edge
Samsung Galaxy A5 (2016)
Samsung Galaxy A7 (2016)
Samsung Galaxy J2 (2016)
Samsung Galaxy J7 (2016)
Samsung Galaxy J5 (2016)
Samsung Galaxy A8 VE
Samsung Galaxy J Max
Samsung Galaxy A9
Samsung Galaxy A9 Pro
Samsung Galaxy C5
Samsung Galaxy C7
Samsung Galaxy J2 Pro

Micromax Bolt Selfie
Micromax Canvas 5
Micromax Canvas 5 Lite
Micromax Canvas 5 Lite Special Edition
Micromax Canvas 6
Micromax Canvas 6 Pro
Micromax Canvas Amaze 4G
Micromax Canvas Blaze 4G
Micromax Canvas Blaze 4G Plus
Micromax Canvas Evok
Micromax Canvas Fire 4G
Micromax Canvas Fire 4G Plus
Micromax Canvas Fire 6
Micromax Canvas Juice 4G
Micromax Canvas Knight 2
Micromax Canvas Mega 2
Micromax Canvas Mega 4G
Micromax Canvas Nitro 4G
Micromax Canvas Pace 4G
Micromax Canvas Play 4G
Micromax Canvas Pulse 4G
Micromax Canvas Sliver 5
Micromax Canvas Tab
Micromax Canvas Unite 4
Micromax Canvas Xpress 4G
Micromax Canvas Unite 4 Plus
Micromax Canvas Unite 4 Pro

Asus ZenFone 2 Laser (ZE550KL)
Asus Zenfone 2 (ZE551ML)
Asus Zenfone Max (ZC550KL)
Asus Zenfone 2 Laser 5.0 (ZE500KL)
Asus Zenfone 2 (ZE550ML)
Asus Zenfone Selfie (ZD551KL)
Asus Zenfone 2 Laser (ZE601KL)
Asus Zenfone Zoom (ZX551ML)
Asus Zenfone Go 5.0 LTE (T500)
Asus Zenfone 3 (ZE552KL)
Asus Zenfone 3 Laser (ZC551KL)
Asus Zenfone 3 (ZE520KL)
Asus Zenfone 3 (ZS570KL)
Asus Zenfone 3 (ZU680KL)
LG Stylus 2
LG X Screen
LG Stylus 2 Plus
LG G4 Stylus 4G
LG Spirit LTE
LG X Cam
LG Nexus 5X
Lava Pixel V2
Lava X10
Lava V5
Lava X50
Lava V2s
Lava A71
Lava A72
Lava A88
Lava A76
Lava A89
Lava X46
Lava X28
Lava X38
Lava X38 2GB
Lava X17
Lava X12
Lava X11
Lava X81
Lava Ivory S 4G
Lava V2 3GB
Panasonic Eluga L
Panasonic Eluga Switch
Panasonic Eluga Icon
Panasonic T45
Panasonic Eluga I2 (1GB)
Panasonic Eluga L2
Panasonic Eluga Mark
Panasonic Eluga Turbo
Panasonic Eluga Arc
Panasonic Eluga I2 (2GB)
Panasonic Eluga I2 (3GB)
Panasonic Eluga I3
Panasonic Eluga Icon 2
Panasonic Eluga A2
Panasonic Eluga Note
Panasonic P55 Novo 4G
Panasonic Eluga Arc 2
Panasonic P77
Gionee E8
Gionee F103 Pro
Gionee F103 (1GB)
Gionee F103 (2GB)
Gionee F103 (3GB)
Gionee M5
Gionee M5 Lite
Gionee M5 Lite CDMA
Gionee M5 Plus
Gionee P5L
Gionee S Plus
Gionee S6
Gionee S6s
Gionee S7
Gionee V6L
Karbonn Aura 1
Karbonn Aura Power
Karbonn Quattro L45 IPS
Karbonn Quattro L50 HD
Karbonn Quattro L51 HD
Karbonn Quattro L52 VR
Karbonn Quattro L55 HD

YU Yureka
YU Yutopia
YU Note
YU Yuphoria
YU Yunicorn
YU Yunique
YU Yuphoria
YU Yureka Plus
YU Yureka S

Xolo Black 1X
Xolo Era 4K
Xolo Era X
Xolo Era 4G
TCL Pride T500L
TCL 560
TCL 562
Alcatel OneTouch X1
Alcatel Pixi 4
Alcatel Pixi 5
Alcatel POP Star
Alcatel POP3
Alcatel POP4
Sony Xperia X A
Sony Xperia X A Ultra
Sony Xperia X (F5122)
Sony Xperia Z5 Dual (E6883)
Sony Xperia Z5 Premium Dual

HTC Desire 626 Dual SIM
HTC Desire 628
HTC Desire 630
HTC Desire 728 Dual SIM
HTC Desire 820
HTC Desire 820Q
HTC Desire 820S Dual SIM
HTC Desire 825
HTC Desire 826
HTC Desire 826 Dual SIM
HTC Desire 828 Dual SIM
HTC Desire 830
HTC Desire Eye
HTC 10
HTC 10 Life style
HTC One A9
HTC One E9 S Dual SIM
HTC One E9+ Dual SIM
HTC One M8
HTC One M8 Eye
HTC One M9 Plus
HTC One M9e
HTC One X9
Intex Aqua 4G
Intex Aqua 4G Star
Intex Aqua 4G Strong
Intex Aqua 4G+
Intex Aqua Ace
Intex Aqua Ace 2
Intex Aqua Ace Mini
Intex Aqua Craze
Intex Aqua Eco 4G
Intex Aqua GenX
Intex Aqua Music
Intex Aqua Power 4G
Intex Aqua Raze
Intex Aqua S7
Intex Aqua Secure
Intex Aqua Shine 4G
Intex Aqua Strong 5.1
Intex Aqua Super
Intex Aqua Trend
Intex Aqua Turbo 4G
Intex Aqua View
Intex Aqua Wing
Intex Cloud 4G Smart
Intex Cloud 4G Star
Intex Cloud Crystal 2.5D
Intex Cloud Fame 4G
Intex Cloud Flash
Intex Cloud Glory 4G
Intex Cloud Jewel
Intex Cloud String HD
Intex Cloud String V2.0
Intex Cloud Swift
Vivo V3
Vivo V3Max
Vivo Y21L
Vivo Y51L
Videocon Graphite1 V45ED
Videocon Krypton 3 V50JG
Videocon Q1
Videocon V50FA3
Videocon V50FG6

Besides getting one of the devices on the first list, the best thing to do to guarantee compatibility seems to be to look for a Reliance Jio partner device deal on Flipkat. That way you also get the card. And if you are not in the market for a new smartphone and just want to get one of the company’s pre-paid or post-paid plans, you can surely do that. But, there are a few other things to consider as well. You can get a SIM card from a Reliance Digital Store or Digital Xpress Mini store and it should be a fairly simple process. You have to bring in personal documentation to submit, as well as a photo. Users are reporting Reliance is picky about the latter and it needs to be really recent. Also, arm yourself with some patience, as queues are likely to form. After you get the card, you are just left with a simple verification process via SMS.

Now, for the main course the tantalizing prices and what they can buy you. Reliance Jio has announced a slew of both pre-paid and post-paid plans. Naturally, they offer different packages, but all seem to share the benefits of free voice calls. Reliance has made a big deal of this, stating that voice will remain free with no roaming charges in India as well, as long as you are a customer. Most plans also offer some text messages for free and free Wi-Fi data. The latter is only applicable through one of the company’s own public hotspots and requires a log-in. As for the messages, as well as Wi-Fi and network data, they tends to have a different period of validity, as well as amount, depending on you plan. So, be sure to read the conditions carefully. The same goes for access to Reliance’s suite of smart apps, including JioPlay, JioOnDemand, JioBeats, JioMags, JioXpressNews, JioDrive, JioSecurity and JioMoney.

However, the thing that has most people excited are the insanely low prices on data, specifically the pre-paid 4G plans that start at INR 19 and go up to INR 4,999, as well as the postpaid plans from INR 149. We already mentioned the validity concerns that you can also check out in the two nifty pricing tables. There are a few other fine print things to mention as well. If you are planning on using the service on the cheap and going for a low-end pre-paid pack, Reliance says the INR 19, INR 129 or INR 299 vouchers can’t be used as a first re-charge by new customers. Also, the former two only have a validity of a day, so they are not exactly practical for a monthly solution. Another thing standing in the way of using such a SIM as a low-cost data-only plan is the condition that you have to make voice or video calls at least once every 90 days and need a balance of at least INR 20 in the card. Otherwise, the mobile connection will be deactivated and you will have 15 days to pay-up and retain your number.

Reliance Jio plans and pricing
Reliance Jio plans and pricing

Reliance Jio plans and pricing

Speaking of video calls, unlike voice, which is absolutely free, they will be debited via your data-calling pack. The situation is the same with data used in the Reliance apps. Thus, even though they are free, they will still eat away at your megabytes. Also, they will only work on the Reliance Jio network. And speaking of data, what happens if you exhaust the provided pack? Well, on a pre-paid plan you will be paying INR 250 per GB with 10KB charge pulse significantly less of a deal. Post-paid plans won’t be charged extra, but speeds will be throttled to 128 Kbps.

But, it’s not all hidden fees and weird conditions. On the grand scheme of things, Reliance does seem to offer a good deal, you just have to be really careful as to exactly what you are getting into. Also, there are a few nice additional deals you can benefit from as well. For starters, there is free unlimited 4G data for the first three months. The “welcome offer” starts on September 5 and ends on January 1 2017. Reliance Jio is offering 15 per cent discount for postpaid users who opt for auto-debit option using credit/debit cards/online transfer for their bill. Students with valid ID also get 25 per cent additional 4G and WiFi data benefits. There is also the “Unlimited at Night” perk, for free data between 2am and 5am.

Source 1 | Source 2 | Source 3 | Source 4 | Source 5