Chinese smartphone manufacturer OnePlus has opened its first Exclusive Service Center (ESC) in Bengaluru (formerly Bangalore), India. The company has also announced that it will set up a total of six such ESCs in the country by next month’s end.
“We are thrilled to launch our first Exclusive Service Centre in Bangalore,” said Vikas Agarwal, general manager, OnePlus India. “With this launch, we embark on a journey of a renewed commitment to resolve customer issues within an hour. Our promise to our fans is to offer exceptional smartphone experience while complementing it with world-class support and infrastructure. This is yet another step in fulfilling that commitment.”
Aside from offering state-of-the-art infrastructure, these centers are capable of solving customer issues within a guaranteed 1-hour turnaround time, OnePlus claims. The other five cities where the company will open such stores include New Delhi, Mumbai, Pune, Hyderabad, and Chennai.