Business

Apple says sorry for the FaceTime security flaw, to re-enable the feature next week

A major security flaw with Group FaceTime was discovered just a few days ago and Apple had to shut down the Group FaceTime servers while working on a solution. The company has now issued an apology for the inconvenience and promised to bring back online the servers next week.

In the statement, Apple says that they’ve already sorted things out server-side and next week the company will seed a software update to re-enable FaceTime Group.

The statement also gives special thanks to the Thompson family for reporting the bug. Here’s the full statement:

We have fixed the Group FaceTime security bug on Apple’s servers and we will issue a software update to re-enable the feature for users next week. We thank the Thompson family for reporting the bug. We sincerely apologize to our customers who were affected and all who were concerned about this security issue. We appreciate everyone’s patience as we complete this process.


We want to assure our customers that as soon as our engineering team became aware of the details necessary to reproduce the bug, they quickly disabled Group FaceTime and began work on the fix. We are committed to improving the process by which we receive and escalate these reports, in order to get them to the right people as fast as possible. We take the security of our products extremely seriously and we are committed to continuing to earn the trust Apple customers place in us.

Via