There are many upset folks venting on Reddit regarding the situation between Amazon and the amount of customers that are upset their Nintendo Switch consoles have not yet been shipped. These who pre-ordered Nintendos new hybrid console wont be receiving them on launch date, as promised.
Customers have been getting mixed information regarding whats going on with the Nintendo Switch stock over at Amazon. Some customers have received their Switch units, just as promised, others ordered them at midnight using Prime Now (Amazons same-day delivery service, available in select markets) and have received them this morning. Others have also reported theyve received their pre-ordered units, as promised.
I’m going to be 100% honest with you because I don’t want to give you any false information. We’ve been receiving a lot of contacts about this issue. The problem is that all orders for the Nintendo Switch are being a little delayed since we still have not received any of them. We are still waiting and they are on their way to our facilities but we don’t have any further information. I do want to make it up to you for this inconvenience though. So what I can do is this. I can add a promo certificate of $50 to your account.
Still, there were enough upset customers to make an uproar over on Reddit. Some who complained to Amazon were offered a $50 promotional certificate for the trouble. So if youre in this situation, you might be able to, at the very least, get a (mostly) free game out of all this.
This is what happens when companies make promises that might be stretched too thinly. Many customers have a certain expectation and then become upset when the expectation is not met. Then again, theres no knowing if Nintendo or Amazon are to blame. Either way, theres no use crying over whose fault it is. Whoever made the mistake will learn a very expensive lesson.
Source (1,2) | Via